Sending Inquiries
Sending Inquiries
• How do
I send inquiry?
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How do I send inquiry?
When you are browsing any category in the Atcomaart website and if you can't find
any products in that category or you have got the product but you want Product Specific
Inquiry for that product click on the Inquiry link on that page and you will find
a popup page with inquiry form. Just fill all the details of the forma and click
on the Submit Button. Once we get your inquiry details we will get back to you soon.
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Product Purchasing
•
How can I inquire
about the status of my order?
•
How can I Place
An Order?
•
How can I protect
privacy online?
•
How can I View
my Shopping Cart?
•
What is Wish
List and How can I View Wish List?
•
How can I Review
my Transaction History.
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How can I review
Order Tracking
•
Manage your
Shipping Address.
•
What happens
if I receive a broken or a defective item from you?
•
How can I change
the details of My Order?
•
How do I feel
sure that you have correctly registered the order placed?
•
How can I purchase
a Product?
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How can I inquire about the status of my order?
You can track your order by logging into your account at AtcoMaart.com
and click on "Transaction History".
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How can I Place An Order?
Placing an order with AtcoMaart is quick and simple. As you browse
through the AtcoMaart.com , you can put the
items that you want to purchase instantly in your Shopping Cart by clicking on the
link 'Buy Now'. Link to Shopping Cart is provided with every item that
is displayed on the screen. You can Also see the Video of the item and inquire for
that particular item. If you haven't logged in yet, you will reach the login page.
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How can I protect privacy online?
Never give your password to anyone online. Make your password atleast six characters
in length. Create a password that includes a mixture of letters or numbers and these
punctuation (. _ -) - but do not use spaces. Once you have finished surfing through
AtcoMaart.com, do not leave the website open. The only way to log off from the site
is to close the window.
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How can I View my Shopping Cart?
Once you have registered with us and logged into your account, you can click on
'View Cart' and you can check on all the items you had put in there. You can also
remove an item by 'Clear Cart' deleting it totally. Incase you are happy with what
you currently have in the Shopping Cart then click on the 'Check Out' button or
browse through the site some more by clicking on the 'Continue Shopping' button.
You can also change the quantity of the product, which you have selected to buy
by 'Modify' button. All you need to do is to fill the desired quantity in the appropriate
box and click update to register your change.
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What is Wish List and How can I View my Wish List?
Occasionally we are sure you would like to indulge in some extra shopping but your
purse strings don't allow you to. In this case, just put it in your Wish List and
next time when you have received your pocket money or your salary or some money
from your aunt just go to the Wish List . Also, you might want to send a gift directly
to a friend whose birthday is probably a month later. So, if you come across the
perfect product for him/her just add it to your Wish List and log on a week or two
before and add it to your Shopping Cart directly
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How can I Review my Transaction History. Top
In your personal area you can view the details of all the orders you've placed with
AtcoMaart.com. Just click on Transaction
History and see the full products details against the order numbers, Invoice no
of your earlier purchases.
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How can I review my Order Tracking Top
In your personal area you can view the details of all the orders you've placed with
AtcoMaart.com. against the Purchase Order
No and Purchase Order Date Just click on 'Order Tracking' and see the full products
details against the order numbers, Invoice no of your earlier purchases.
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Manage your Shipping Address.
When you 'CheckOut' after shopping you will asked shipping address You can change
your default shipping address by clicking on 'Ship to Another Address' depending
on where you want your order delivered.
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What happens if I receive a broken or a defective item from
you?
In such case, please contact us with your order number and wait for the instructions
on how to get the item replaced. We will replace the defective item as soon as possible.
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How can I change the details of My Order?
You can make changes to your order till the time order is not shipped out. For this,
you can contact us via phone email. Once the order status is set as SENT, no changes
can be made to the order.
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How can I cancel my Order?
You can't cancel your order because As per our rule once the order is being placed
it can't be cancelled.
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How do I feel sure that you have correctly registered the order
placed?
You can log into your account and view your 'Order Tracking' then you can see all
the orders that you have placed yet.
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How can I purchase a Product?
Whenever you open the site you will see the product list you can just select the
product and click on 'Add To Cart'. if you already have login id then just login
to your account or you can register as a new user after login you will be shown
your shopping cart so if you want to buy more products then click on 'Continue Shopping'
otherwise click on the 'Check Out' for payment procedure then you will asked for
shipping for your product whether you want to do 'single shipping' or 'multiple
shipping' and after that you have to verify your shipping address and after that
you will be asked for the payment procedure whether you want to do the payment through
Cheque or Demand Draft or Against Proforma Invoice or Payment Gateway/Credit Card.
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